CALL OUT REPAIRS WITH 1ST CALL ELECTRIC GATES LTD
EMERGENCY REPAIRS TAKEN ON BY 1ST CALL ELECRIC GATES LTD
Be it fairly soon after an install, or years down the line, something may go awry but we are here to help.
We are only a small company and do not offer 24-hour call outs, but we always try to solve any problems over the phone saving you a call out charge.
We are happy to look at any gate system, not just our own installs and offer the best and most economic way to get you working again.
TROUBLESHOOTING YOUR GATE BEFORE WE VISIT
ENSURING POWER IS GETTING TO THE GATES
The following indicates the gates are receiving power:
– The keypad/intercom is lit up
– When waving your hands in front of your sensors one of them is making a clicking noise.
If no power is getting to the gates please check your fuse spur or RCD breaker to make sure this has not tripped.
IF THE GATES WILL OPEN BUT WILL NOT CLOSE
If the gates will open, but will not close:
Please check the safety beams are not obstructed by anything, for example, leaves, branches, bins etc.
If they are, please remove the obstruction and try the gate again.
If not you may require assistance from a member of our specialist team.
IF YOU ARE STILL EXPERIENCING ISSUES
If you are still experiencing issues and you have checked the power and sensors, this may require a call-out. Please contact us to arrange this on 01702 257080 and we can arrange for our maintenance engineer to visit site and assess the issue.
In the meantime, you will be able to use your gates manually by using the manual release key we provided at your installation.
Call out fees: our call out fees if you require us to come to site and assess the issue and repair if possible is £115.00 plus vat.
CONTACT
For any further information or to arrange a visit from one of our expert engineers, simply contact our friendly team. We’ll be happy to help you and answer any questions you may have to find the right gate repair or maintenance option for you and your gate.
GET IN TOUCH
You can call us on 01702 257 080
Alternatively call us out of hours on 07702219771
You can email us at info@1stcallelectricgates.com
ADDRESS
1st Call Electric Gates
Unit 11, Three Bays Farm,
Canewdon Rd,
Rochford SS4 3JN
